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DIGITAL BANKING, DIGITAL CULTURE, ORGANIZATIONAL LEARNING, INNOVATION, AND EMPLOYEE PERFORMANCE

Digital Banking, Digital Culture, Organizational Learning, Innovation, and Employee Performance Published on: March 26, 2025 Introduction The rapid evolution of technology in the past few decades has redefined business operations and the way organizations connect with customers, employees, and stakeholders. Among the various sectors undergoing digital transformation, banking stands out as one of the most impacted. Digital banking is not merely about shifting traditional banking services online but represents a comprehensive shift in how financial institutions deliver their services, interact with customers, and innovate. This transformation has far-reaching implications not only for the banking industry but also for the organizational culture, learning practices, and performance of employees. In this journal, we delve into the key aspects of digital transformation in the financial sector, focusing on digital banking and the eme...